NM
Nancy M

1 reviews | Active since Nov 2017

19 Dec 2017, 09:33

Downgrade my premier credit account to gold account.

Good day Kindly contact me soon in order to downgrade my premier credit account to the gold account. My cheque account has already been downgraded but now I am still waiting for my credit account. I need this to be done asap. I don't think its fair for FNB to be procrastinating instead of doing as per my request because now I am left with accounts that do not go together. Kindly fix this issue FNB. Regards Miss N Marais

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2017, 11:03
Official

Good Day Ms. nancy-marais

Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Credit card segment for investigation and feedback to yourself.

Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.

Thank you again

Kind Regards

FNB Hello Peter Desk

Rahim Salamaan

Hello Peter Service Recovery Consultant

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