1 reviews | Active since Mar 2013
Downgrade my card please
My card was upgraded to premier while I wanted gold cheque. Now I wasted my money calling machines since last week. I even went to different branches with no success. Now I wounder why upgrading is done within a second while downgrading is so hard. Please downgrade my card FNB I cannot keep on calling losing my money and time. Horrible service.
Good Day Mahlatse Heaven,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mahlatse Heaven,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***