WD
William D
1 reviews | Active since Jul 2018
21 Aug 2019, 23:51
Downgrade Misery
Can you please downgrade my Premier Fusion account to a Gold Fusion account.
My partner did hers via the chat function on her app.
Why can't I do it? Why must I go to the branch. I just want my account downgraded.
Please downgrade it with immediate effect and send me an email once it's complete.
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Aug 2019, 09:30Good day Kevian Samuels,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 Aug 2019, 09:30
Official
Good day Kevian Samuels,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***