KH
Khanyisa H
1 reviews | Active since Dec 2017
07 Nov 2018, 19:53
Downgrade from private client
I requested a downgrade from private client to premium in September. I filled in a form and i was promised a call back. It is now November and I havent received a call from fnb. The only step left for me is to move to another bank
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Nov 2018, 08:10Good Day Khanyisa
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply08 Nov 2018, 08:10
Official
Good Day Khanyisa
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***