1 reviews | Active since Nov 2017
Downgrade from premier bundle to gold cheque and gold credit accounts.
I need fnb to downgrade me from the premier bundled package to my old Gold cheque and Gold credit accounts . I have sent close to 3 requested but I have not had a response from FNB. Further more I need this done ASAP because I feel that the premier package is not meeting all my banking needs better then my previous Gold accounts.
Good day Ms. nancy marais
Thank you for your complaint. We have reviewed the matter and referred the matter to the Premier division for further review.
Your Hello Peter reference in this regard is:***NF
They will review the matter and provide you with feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
(T) ***
***
Good day Ms. nancy marais
Thank you for your complaint. We have reviewed the matter and referred the matter to the Premier division for further review.
Your Hello Peter reference in this regard is:***NF
They will review the matter and provide you with feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
(T) ***
***