Downgrade Account

<p>Hi there,</p> <p> </p> <p>I have sent a request more than a week ago via your website, I want to downgrade my account from Premier to Gold, as it was before, as the premier monthly amount is too expensive and now I don't earn any ebucks anymore. Nobody has come back to me at all, the repsonse was that I would receive feedback within one working day, still nothing. Why does it take a week? I expect the account to be downgraded back to what it was (Gold Account) and I expect my monthly account fees to be paid back into my account, as I have not received the service I should have, so what am I paying for?</p> <p> </p> <p>Please do this dowgrade asap.</p>