SS
Shaun S
1 reviews | Active since Sept 2012
08 Jul 2015, 09:19
Downgrade
Thank you kindly for the fast service of downgrade on my credit card from Platinum to gold, however its quite unfair to see that my interest rate of the platinum credit card was 16.65, now downgrade just the status, and it nicely gets increased to almost max of 21.15.<br> <br> Big increase hey?<br> <br> Think ill be seeing what ABSA will offer me just to get out of this.<br> <br>
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FNB (First National Bank)'s replyOfficial
08 Jul 2015, 09:31Hello Shaun92,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718399.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718399.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Jul 2015, 09:31
Official
Hello Shaun92,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718399.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718399.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)