MJ
MJ J
1 reviews | Active since Apr 2012
09 May 2019, 16:45
Double policy premiums
I have a credit card with FNB and was being billed twice for a policy on my credit card. I've brought this to the attention of FNB and I was told on 29 April that I would be refunded with those premiums and this has been processed. I still do not see these premiums being returned to my credit card! Can someone please look into this?!
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FNB (First National Bank)'s replyOfficial
10 May 2019, 08:48 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply10 May 2019, 08:48
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)