double debits, bad customer services,

Item: FNB (First National Bank)
Rating: 1
Author: Nabeela T

I am tired and so unhappy with the services i am receiving from FNB. Mpho in the social media department is useless, Jason davids useless. he took over the investigations end of July, we are in September. no body wants to assist customers. FNB is fast to take peoples money hey

Helpful (0)

Replies (2)

Nabeela T's updateReviewer Update

05 Sept 2019, 09:51

my debit order for my medical aid was being rejected since last year February 2018, i paid for bounced debit orders, i paid for megtap, fnb put my health at risk because my medical aid suspended my account, before and after my surgery, i had health issues my medical aid was suspended. now nobody wants to assist me. or investigate this matter

Nabeela T's update05 Sept 2019, 09:51

Reviewer Update

FNB (First National Bank)'s replyOfficial

05 Sept 2019, 11:39

Good Day Nabeela Tayob
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.

Ref: ***NF

Regards, Hello Peter Team Tel number: ***

FNB (First National Bank)'s reply05 Sept 2019, 11:39

Official