1 reviews | Active since Jun 2016
Double Debits
<p>Hi there</p> <p> </p> <p>I am annoyed at the fact you guys have debit me R2900 instead of R1450! I have spoken to a lady lastweek and she clearly told me all I pay is R1450 end Jan! I have been with fnb for many years and this is pathetic! The reason why people make arrangements to pay yourll is due to financial constrains so why will yourll take it upon yourself to double debit! I want the money reversed into my bank asap!</p> <p> </p> <p>Im only available 12-1 today and after 3pm!</p> ********** <p> </p> <p>Trevina Nair ****ed off client! </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)