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neo M

1 reviews | Active since Aug 2013

24 Mar 2017, 09:08

Double Debiting my Account

<p>I took aloan with FNB in 2011/12 and paid it accordingly but i faced challenges when my patner lost his Job and I struggled with payments, I have however made arrangments with their debt collectors Debt-In to debit my account with R3000 for the next 10 months so taht I can fiish and close off this account.</p> <p>FNB debits R8300 almost every month which I have to go and reverse every month with my bank, this is such an inconvinienece for me, and then Debt-In will again debit me R3000, end up not being able to pay my other debts on time due to having no money...FNB TAKES MY WHOLE SALARY, this is PATHETIC I KNOW I OWE U AND HAVE MADE ARRANGMENTS TO PAY ACCORDINGLY, I GET CHARGED BY MY BANK EVERY TIME I REVERSE AND ALSO IT AFFECTS MY CREDIT SCORE.</p> <p>PLEASE DECIDE WHO AM I TO PAY, FNB OR DEBT-IN</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Mar 2017, 09:33
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)