DOUBLE DEBITING IN DECEMBER

Item: FNB (First National Bank)
Rating: 2
Author: matthew O

First National Bank has done it again. Taken December's debit orders off in the middle of December and claiming to have sent correspondence of this to their customers. No one is available to assist and you have to wait to get refunded. One would expect more from Private Bankers.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

15 Dec 2015, 16:25

Hello fairtrade,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 833769.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply15 Dec 2015, 16:25

Official