DOUBLE DEBITED MY ACCOUNT WITHOUT MY PERMISSION

Dealing with FNB Credit Card division has been the worst experience this matter has been ongoing since September 2015. Originally they never debited my account then double debited my account without my permission. Upon numerous calls back and forth they said the head of their department would contact me. Mrs van Wyk/Dyk - she did and has been the worst of them all! After canceling the automatic debit order she readded it after it after i said she may not! How can FNB double debit you which caused another debit order of mine to bounce! Then waited over a month for the manager to call who was absolutely useless. Then she made promises which she never kept to, ****, and then again after I said no to readding the debit order she did! They are in a total breach of contract - they lie, they make mistakes and take NO OWNERSHIP THEREOF! Cannot wait to be ride of them!