NP
Neleshnee P
1 reviews | Active since Nov 2018
01 Oct 2019, 11:01
Double Debited
I was double debited this month for an FNB loan which was supposed to be my last installment I call the call centre and hold for more 30 minutes just unacceptable
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
01 Oct 2019, 12:07Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Oct 2019, 12:07
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
NP
Neleshnee P's updateReviewer Update
04 Oct 2019, 09:00Good day
Almost 48 hours and still no funds in my account. I need my money urgently as I am waiting 2 days now for something that is not my fault which is really unfair. Please can I can urgent feedback as I require my funds today
Almost 48 hours and still no funds in my account. I need my money urgently as I am waiting 2 days now for something that is not my fault which is really unfair. Please can I can urgent feedback as I require my funds today
NP
Neleshnee P's update04 Oct 2019, 09:00
Reviewer Update
Good day
Almost 48 hours and still no funds in my account. I need my money urgently as I am waiting 2 days now for something that is not my fault which is really unfair. Please can I can urgent feedback as I require my funds today
Almost 48 hours and still no funds in my account. I need my money urgently as I am waiting 2 days now for something that is not my fault which is really unfair. Please can I can urgent feedback as I require my funds today