1 reviews | Active since Jan 2011
Double debit, with no reason an no warning
I have an FNB life insurance police, the policy is hardly 2 months and already this month am debited double the premium and last months premiums went of successfully of my account, i have been to the branch this morning to get assistance regarding this, i was told i would be contacted before end of business today but have been contacted, Can someone from FNB life insurance please get a hold of me regarding this and please make sure my money is refunded times are hard cant afford this issues
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)