RS
Rhyno S

1 reviews | Active since Mar 2017

04 Apr 2017, 13:35

Double Debit Order

<p>For the second month in a row, FNB collected a double debit order on my loan! When I phone to sort it out, it takes forever to get through, no response on emails!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2017, 14:15
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)