Double debit

<p>I'm not happy at all Fnb Life has double debited my account on the 1 June 2016, on the next day i called their Call Centre to let them know. Without any joy Siphelele cudn't assist but transfered me to her superior Ricardo. Ricardo told me the refund will take 48 hours to be done.....until today nothing has happened no one called me to let me know what the problem was as I'm waiting for my money. What an inconvience as i have other debits that failed due to this....I want my money back A.S.A.P & i want someone to call me and explain what this means. Please refer back to your slogan...."How can we help you"......what a disgrace</p>