1 reviews | Active since Nov 2016
Double Debit
My FNB loan account was debited twice this month ,and upon holding for longer then an hour the consultant who eventually spoke to me informed me that there is nothing they can do until I phone in on Friday ... so until then I will just be short 1300 ...this is unacceptable fnb call ref / ********** 994
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***