JM
Jaide M
1 reviews | Active since Jul 2012
15 Jul 2015, 07:11
Double debit
I don't understand why a refund from FNB takes so long. First they said 10 working days 10 working days came and went and still no refund. i have been calling them to ask what the process is i have spoke to so many consultants that keeps on telling me it was done it was done but it doesn't reflect in my account . I've been with FNB for years and i would not recommend it to anyone this is the worst service by far by far that i have received
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FNB (First National Bank)'s replyOfficial
15 Jul 2015, 08:57Hello Lynelle23F,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722342.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722342.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Jul 2015, 08:57
Official
Hello Lynelle23F,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722342.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722342.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)