Double Debit

I filled petrol at a BP garage on 01/05/2015 for R187.50 and the amount was deducted from the balance i had and reserved for purchase. On the morning of the 06th May i received another sms confirming that an amount of R187.50 was paid to BP garage again which caused a double payment that i did not even budget for.<br> <br> I called the client service centre and call was answered by Kirby who didn't even want to listen to what my query was, just advised me that it was not showing on my transaction history that it was a double debit, said the money was only debited once and she then sent me a transaction history report that i was charged R26.00 for of which i also did not budget for.<br> <br> I went to the Galleria Mall branch on Saturday to query this and was assisted by the Branch Manager who filled in a dispute form for me and advised that it will take about 8weeks for this matter to be resolved. I find that very unfair, it may look like a small amount of money to somebody else, but i didn't budget for FNB to take my money and advise me i will get it back in 2months time. This is just ridiculous, they must also pay back the fee of R26 for the interim statement and get their act together.