Double Debit.

FNB has done again. Every month I have to call them and request for the reversal. The initial agreement was that, fnb will only debit R1000 from my account, but fnb debited R2000 instead of R1000. 00 every month i have to call them and request for the reversal and that will have a negative impact on my credit profile. I spend lots of Airtime to call FNB cause they are sending me from 1 department to the other. Already I spent almost R50. 00 worth of Airtime trying to get someone to assist me. I want my money to be deposited into my bank account within 48 hours, failure to do that I'm taking FNB to NPA. for the last time FNB, please Debit only R1000. 00 and not more than that.