1 reviews | Active since Apr 2018
Double bond debit - FNB
FNB deducted my bond twice on my account at Nedbank for the month of April, resulting in my Nedbank account being overdrawn and unnecessary cost debited to my account. A query was logged on 13 April via email and besides their automated email response, no contact has been made. In the mean time other transactions are going through on my Nedbank account resulting in more cost to my account, not to mention my credit score on my account being affected!!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***