1 reviews | Active since Feb 2018
Double billed
I HATE FNB WENT TO THEM TO REVERSE A DEBIT ORDER AFTER THEY DEBIDET ME TWICE !!! AND THEN I HAD TO WAIT FIVE DAYS TO GET IT BACK ONLY TO HAVE THEM DEBIT ME AGAIN! ***!?!!?!?!? NOW I MUST GO TO THE BRANCH AGAIN, CALL AGAIN AND WAIT 5 DAYS AGAIN FOR MY MONEY???????????????? I HATE HATE HATE FNB. YOU GUYS ARE THE WORST YOU DON'T CARE ABOUT YOUR CLIENTS!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***