IS
Imraan S
1 reviews | Active since Jul 2011
16 Sept 2019, 10:41
Double bank charges two months in a row
For the past 2 months, over an above my incorrect interest charges, I have had to pay double bank fees. This is for changing accounts. Apparently no credit is given and I should absorb the cost since the debit already went off. This is unacceptable. I constantly have to be fighting with this brand.
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FNB (First National Bank)'s replyOfficial
16 Sept 2019, 11:13Good day Imraan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Sept 2019, 11:13
Official
Good day Imraan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***