mB
micael B
1 reviews | Active since Mar 2016
03 Mar 2016, 06:10
doubel bill
FNB took R1500 of my account on 26 feb for a loan witch is 3 times the instolment with out letting me know about it i had to borrow money from n friend to get through the month it was payed in to my account last night and then FNB took another R1450 Rand on 2 march for the same loan how can they just do what they want to with my money with out my concent i whent to the bank yesterday but they just said sorry sir their is nothing we can do i am very disepointed with FNB
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FNB (First National Bank)'s replyOfficial
03 Mar 2016, 09:52Hello mdb1978@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881523 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881523 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Mar 2016, 09:52
Official
Hello mdb1978@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881523 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881523 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)