CD
Clinton D
1 reviews | Active since Oct 2010
10 Mar 2015, 11:11
Dont waste clients time with petty things
I ordered a savings account online, I arranged with CCV to deliver at a said time. Congratulations on making the time perfectly, but get told the proof of address was not good enough. I had a Kalahari delivery invoice, but some how BMW FINANCE accepted the EXACT SAME invoice (copy of) for a purchase of a car...not a simple SAVINGS account.<br> I have a PO Box, hence no deliveries to my home<br> Please dont bother with the saving account, I will arrange one with another bank. Maybe its time to move my Private Clients profile.<br>
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
10 Mar 2015, 11:29Hello clintonv,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642466.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642466.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply10 Mar 2015, 11:29
Official
Hello clintonv,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642466.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642466.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
