JG
Jaco G
1 reviews | Active since Oct 2011
08 Dec 2021, 08:33
Dont use the service FNB offer to buy electronics through them.
Don't ever use this service FNB offer, buying electronics online. My wife purchased a tv, it's faulty and we being trying for 3 weeks to have it swopped. FNB keep on passing the ball. After you sign the contract FNB dont give a .... I spoke to this person, Khanyisa ndingane Device gurutelephone: ***(ext.507) she put me on hold, I put the phone down after a waiting and waiting. I posted my experience on Facebook, The FNB page no one called and the CEO J Cilliers did not even reply or asked someone to reply on his behalf.
Helpful (0)
Replies (9)0
Replies (9)JG
Jaco G's updateReviewer Update
08 Dec 2021, 10:58Pls call me on ***
JG
Jaco G's update08 Dec 2021, 10:58
Reviewer Update
Pls call me on ***
JG
Jaco G's updateReviewer Update
08 Dec 2021, 11:34Hi, was in meeting pls call now.
JG
Jaco G's update08 Dec 2021, 11:34
Reviewer Update
Hi, was in meeting pls call now.
JG
Jaco G's updateReviewer Update
08 Dec 2021, 12:22Please, can a competent person, call me. That will tell me I will resolve your issue. I want the tv collected and a new one delivered, dont think its that difficult to arrange.
JG
Jaco G's update08 Dec 2021, 12:22
Reviewer Update
Please, can a competent person, call me. That will tell me I will resolve your issue. I want the tv collected and a new one delivered, dont think its that difficult to arrange.
JG
Jaco G's updateReviewer Update
08 Dec 2021, 12:28This is such **** service, we are trying for weeks now to resolve this issue, what is a formal complaint going to resolve, FNB is useless as soon as you sign the contract they dont give a ****.
All you need to do is instruct Hisense to deliver a new tv and collect the faulty one, how difficult is that.
All you need to do is instruct Hisense to deliver a new tv and collect the faulty one, how difficult is that.
JG
Jaco G's update08 Dec 2021, 12:28
Reviewer Update
This is such **** service, we are trying for weeks now to resolve this issue, what is a formal complaint going to resolve, FNB is useless as soon as you sign the contract they dont give a ****.
All you need to do is instruct Hisense to deliver a new tv and collect the faulty one, how difficult is that.
All you need to do is instruct Hisense to deliver a new tv and collect the faulty one, how difficult is that.
JG
Jaco G's updateReviewer Update
08 Dec 2021, 12:41So what you saying is hurry up and wait like the past few weeks.
JG
Jaco G's update08 Dec 2021, 12:41
Reviewer Update
So what you saying is hurry up and wait like the past few weeks.
JG
Jaco G's updateReviewer Update
08 Dec 2021, 12:42Please send me address where the CEO sits, J Cilliers, want to go and see him.
JG
Jaco G's update08 Dec 2021, 12:42
Reviewer Update
Please send me address where the CEO sits, J Cilliers, want to go and see him.
JG
Jaco G's updateReviewer Update
10 Dec 2021, 08:35We are still waiting for the TV to be collected and replaced. Worst bank in the world. Dont ever move to FNB. If you are currently, move to another bank.
JG
Jaco G's update10 Dec 2021, 08:35
Reviewer Update
We are still waiting for the TV to be collected and replaced. Worst bank in the world. Dont ever move to FNB. If you are currently, move to another bank.
JG
Jaco G's updateReviewer Update
10 Dec 2021, 08:36Call my wife she will confirm, ***
JG
Jaco G's update10 Dec 2021, 08:36
Reviewer Update
Call my wife she will confirm, ***
JG
Jaco G's updateReviewer Update
17 Dec 2021, 13:54 I do not have the ****** words, what comes after worst service ever, TV was collected on Monday 13/12/2021, still waiting for replacement.
How can i escalate this, this is definitely not working, its lip service.
How can i escalate this, this is definitely not working, its lip service.
JG
Jaco G's update17 Dec 2021, 13:54
Reviewer Update
I do not have the ****** words, what comes after worst service ever, TV was collected on Monday 13/12/2021, still waiting for replacement.
How can i escalate this, this is definitely not working, its lip service.
How can i escalate this, this is definitely not working, its lip service.