ZW
Zoe W

1 reviews | Active since Mar 2013

27 Sept 2019, 11:08

Dont use the FNB will functionality

Don't use the will functionality offered by FNB - terrible service. No follow up. Not user friendly at all. Wills get lost, not updated, instructions not clear, branches don't know what to do.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2019, 13:08
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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