PP
Penny P

1 reviews | Active since Aug 2013

28 Sept 2015, 13:09

DONT USE FNB PAYPAL

FNB and PayPal advertise how easy it is to use these 2 facilities, but sadly it not. You can only get your money out of PayPal if you have an FNB PayPal account. I have tried successfully since the 13 Aug. 2015 to get my account activated and linked after tons of moaning on my side. I tried to link my account today, .... but instead I got an error, which the FNB PayPal consultant said I should have understood??? ((E-100) mammoth.opt.PrepareOTPNavigator returned false with a SUCCESS code) I was put through to Online banking (first attempt didn't even let me speak to someone and I pressed 1 until the line went dead), attempt 2 failed the credit check... which referred to things that were at least 2 years old and sold. Surely my account should have been active once all the documentation was verified??<br> <br> After wasting so much time, I am no longer will to deal with either of these services. Its just not worth it!<br> I am not the only person who has had issues simply google FNB PayPal complaints and you will see for yourself.<br> http://hellopeter.com/first-national-bank/complaints/appalling-service-from-fnb-paypal-yet-again-***<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2015, 14:21
Official
Hello pennyparbs,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to our Paypal who will provide you with feedback.

The reference number is 767686.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)