aJ
auret J

1 reviews | Active since Nov 2014

04 Nov 2024, 11:27

Dont use fnb, money not safe

Requested a reversal on transaction that is *****ulent ecommerce site

No assistance

0
Replies (1)
aJ
auret J's update06 Nov 2024, 11:27
Reviewer Update
Service representative Edith Sibonyane

Voice recording 6 Nov 11:08

Extremely unhelpful and ****y attitude.

Edith ads unfounded tails to the sutuation
Does not listen to the situation
Ask irrelevant questions
Interupt me while I am busy explaining the situation

The problem is a *****ulent website transaction

The requests FNB has is irrelavant and some doesn not exist

They are unwilling to listen to my side,

They are the service representative being paid for a service ...


The service is BAD EXTEMELY BAD

IF YOUR MONEY IS ******, DO NOT USE FNB

FNB WILL NOT GATEKEEP FIR SAFEKEEPING YOUR HARD EARNED MONEY

EDITH IS NOT OF THE NATURE TO RESOLVE THE ISSUE, TO ME IT SEEMS SHE DOES HER DOES WITH PRECONCEIVED IDEAS IF OPERATION WITHOUT UNDERSTANDING THE SPECIFIC PROBLEMS THAT EXIST IN MY SPECIFIC SITUATION

Pleade, everyone reading this.

I am having various problems with FNB on different levels. Save yourself the effort and use someone else.


FNB use to be the best bank in South Africa ... the current service level is shockingly bad.