Don't use FNB Connect to buy anything

Buying on the FNB Connect store is a waste of your time. FNB uses Digital Planet for their order fulfillment - a fact they fail to mention in their Ts and Cs. I ordered a device during black Friday in November 2019. I received an SMS saying my order had been cancelled. I phone FNB to query why and they had no clue why my order was cancelled and asked me to order the same device again. I did so. After waiting 2 weeks for my device, I call FNB and they told me to contact Digital Planet to query my order status. They never answer their phones. So you're stuck not knowing when you are going to receive your goods. And after a month of waiting, I received another SMS say my order was cancelled. This time I didn't even bother contacting FNB. It's disappointing that a bank held in high regard by so many could make such a poor choice in a service provider.