MM
Mahlatse M
1 reviews | Active since Nov 2019
20 Dec 2019, 17:06
Don't tske customers serious.
Went to one of their branches and was told they will contact experian to update my credit score,still no changes.They don't take their customers serioud honestly.
Helpful (0)
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Replies (2)
FNB (First National Bank)'s replyOfficial
23 Dec 2019, 09:18Good Day Selemabothokgo M Manganeng
Thank you for taking the time to let us know about your recent experience with FNB. I would like to apologize for our service not meeting your expectations and appreciate you taking the time to share your concerns. Kindly note that we have attempted to contact you to acknowledge your Hello Peter Review, to no avail. Further clarity is required to be able to escalate the complaint to the relevant department for further assistance. Please confirm the name of the branch that you visited for assistance with the matter.
Regards
Hello Peter Complaints Team
Thank you for taking the time to let us know about your recent experience with FNB. I would like to apologize for our service not meeting your expectations and appreciate you taking the time to share your concerns. Kindly note that we have attempted to contact you to acknowledge your Hello Peter Review, to no avail. Further clarity is required to be able to escalate the complaint to the relevant department for further assistance. Please confirm the name of the branch that you visited for assistance with the matter.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply23 Dec 2019, 09:18
Official
Good Day Selemabothokgo M Manganeng
Thank you for taking the time to let us know about your recent experience with FNB. I would like to apologize for our service not meeting your expectations and appreciate you taking the time to share your concerns. Kindly note that we have attempted to contact you to acknowledge your Hello Peter Review, to no avail. Further clarity is required to be able to escalate the complaint to the relevant department for further assistance. Please confirm the name of the branch that you visited for assistance with the matter.
Regards
Hello Peter Complaints Team
Thank you for taking the time to let us know about your recent experience with FNB. I would like to apologize for our service not meeting your expectations and appreciate you taking the time to share your concerns. Kindly note that we have attempted to contact you to acknowledge your Hello Peter Review, to no avail. Further clarity is required to be able to escalate the complaint to the relevant department for further assistance. Please confirm the name of the branch that you visited for assistance with the matter.
Regards
Hello Peter Complaints Team
MM
Mahlatse M's updateReviewer Update
23 Dec 2019, 09:32Still waiting for assistance.
MM
Mahlatse M's update23 Dec 2019, 09:32
Reviewer Update
Still waiting for assistance.