DONT TRUST YOUR MONEY WITH FNB/WORST SERVICE/DONT HAVE CONTROL OVER OUR MONEY

<p>This is my 4th incident with FNB but stayed with them as I have been with them for years and dont like change but I am now forced to find another bank. 3 times, my account has either been UPGRADED or LIMITES OF MY ACCOUNT GOT INCREASED or NEW ACCOUNTS HAS BEEN CREATED TWICE WITHOUT MY PERMISSION OR WITHOUT FNB'S KNOWLEDGE. I reported on the 8th Sep to the COMPLAINTS MANAGER MELANIE CLOETE that an account was created again on my account but only received a response a whole week later after following up again. I then asked to speak to her manager and got a call from her manager a few days later that this will be sorted and they will investigate and get back to me, it is the 26th and not a word - I guess I will have to follow up again and wait a week. And now the latest, yesterday my account got hacked and the whole of FNB just had to be down - I phoned over 10 numbers, spent like R100 air time to just be on hold to FNB's emergency ****** Cards and ***** division/ Thank God my money is still in my account because I trying to get hold of FNB is impossible, I never got through! it's time to take my money to a trusted bank.</p>