MW
Marleen W

1 reviews | Active since Feb 2019

06 Feb 2019, 09:54

Don't switch to FNB

I recently switched banks, from ABSA to FNB and it has been the worst experience. It has almost been two months and I am still struggling! They only switched one or two of my debit orders, the rest I had to do myself. I am now still trying to get a credit card and they have been no help at all. I couldn't activate my card or change my limit for my credit card. None of the branch managers or the people I talked to on the phone could help me with what the problem was or what I should do about it. And now after struggling for a month and how many rejected emails they said "I" took too long to apply so they cancelled my card. SO unhappy I switched to FNB!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2019, 10:53
Official
Good Day Marleen van Wyk  Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***