BL
Barnard L

1 reviews | Active since Jun 2015

22 Jun 2015, 13:16

Dont Switch to FNB

I recently app**** to switch my bank to FNB, little did I know that I am better of staying with my current bank. A month after my application I received my cheque card but they had failed to deliver my credit card. After about 40 minutes on the phone now I am told I need to apply for my credit card all over again no reason stated for the messed they made.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2015, 14:07
Official
Hello Baries7215,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 707316.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)