jj
jaco.vdberg jaco.vdberg
1 reviews | Active since May 2017
17 Oct 2019, 13:03
DON'T SETTLE YOUR HOME LOAN IN ADVANCE - SETTLEMENT AMOUNT/REQUEST
Here I am, asking for a settlement amount to settle my Home Loan account faster and then getting penalized!! Never do this!! The amount discount you get from FNB, will get put against you name as "bad debt" and you automatically get a status 3 risk rating...Well Done FNB.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
17 Oct 2019, 14:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Oct 2019, 14:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
jj
jaco.vdberg jaco.vdberg's updateReviewer Update
21 Oct 2019, 16:47Good Day,
I received the email and acknowledgment of the above matter rather quick, thank you.
But since then this matter has received no attention.
Still very unhappy consumer!
I received the email and acknowledgment of the above matter rather quick, thank you.
But since then this matter has received no attention.
Still very unhappy consumer!
jj
jaco.vdberg jaco.vdberg's update21 Oct 2019, 16:47
Reviewer Update
Good Day,
I received the email and acknowledgment of the above matter rather quick, thank you.
But since then this matter has received no attention.
Still very unhappy consumer!
I received the email and acknowledgment of the above matter rather quick, thank you.
But since then this matter has received no attention.
Still very unhappy consumer!
jj
jaco.vdberg jaco.vdberg's updateReviewer Update
28 Oct 2019, 10:35Yet Again, quick to respond from Hellopeter but nothing resolved.
jj
jaco.vdberg jaco.vdberg's update28 Oct 2019, 10:35
Reviewer Update
Yet Again, quick to respond from Hellopeter but nothing resolved.