Don't Register your business with FNB

Item: FNB (First National Bank)
Rating: 1
Author: Tyrelle W

Second time complaining about them. Don't Register your business with FNB rather go with CIPC as their customer service is bad. Been waiting for 4 weeks. They do not check emails and ask to send documents three times and you call them and get no answer EVER! I should have known better than to believe that they can actually do things properly. Tried calling to make sure they received documents but they do not answer waited for 30 minutes and no one answers different times of the day and different days. They are quick to offer refunds when you ask but not quick to give customer service. Seriously over FNB like I really thought you where the bank to go to especially for business purposes but I was wrong. FNB is a huge disappointment.

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Replies (1)

FNB (First National Bank)'s replyOfficial

05 Jun 2019, 08:47

Good day Tyrelle Wood,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply05 Jun 2019, 08:47

Official