1 reviews | Active since Jun 2015
Dont Pass The Buck To ME!
On the 24th May 2015 i was ****** and all cards ****** including id which i found and it was torn. I did report at the bank to clock my cheque account and it was done then i requested for a temp card to run may month end errands and i was refused by 3 people at the bank. I offered a certified copy no help offered to get an affidavit from SAPS, my security or lawyer not accepted. In order for me to get groceries i had to sell in leave to pay for my food. The lady who works on the floor offered to assist but i had to draw from tellers at a high price. I have lost on valuable time. If i get a new ID i will need to pay for this but i have no cash. Written to them online still no help. The help center gave me a new credit card delivered at the office but the local banks cannot help. Another lady refused to verify my ID - i am certain that they can take finger prints to avoid *****. This has set me back big time and we start fasting very soon and we have very little prepared for the family. I now require re-payment of my leave pay and i want a new card ASAP. they cannot do this to me as i am a customer with rights. PLEASE HELP PETER this is urgent - fbNb refCN7NJ5Z3 / 9XYm
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
