Don't open an FNB business and trust account. You will be disappointed.

So utterly disappointed. I have been trying to open a business account and a trust account the entire month. We had finally received confirmation of our business and trust account by FNB after trying to activate it for 2 weeks. A request was sent through for additional documents of the 16th Feb and we sent the documents through, we then received a mailbox full error. Again we received the request for the documents on the 19th Feb and we sent them through. Today we have received the request AGAIN and have been told that our accounts are blocked. WHAT KIND OF SERVICE IS THIS!? I have been under the impression that my account has been active and 100% sorted out since sending all the documents on the 16th and now, on pay day when all my tenants are meant to be paying their monies I am informed that my accounts are now blocked. We have been calling customer service for the past 2 hours and NO ONE wants to help us? I am absolutely appalled at the service of this bank in trying to get anything resolved or to even get an answer, let alone to have someone pick up our calls. Ill be moving my trust account and business account to a more efficient bank who actually provides some level of service.