1 reviews | Active since Dec 2011
Dont only Shut 40 branches shut down FNB
Dear Jacques Cilliers,<br> <br> I am very sure you will not read this complaint and it will passed to a junior staff to deal with. I have business accounts with FNB and based on this I was asked to take out a home loan with your bank over the red bank that I have banked with over ten years.<br> You are not in the business of doing business - your staff have no knowledge on the Law and bully people into signing things which is a ******** offence. Marisa Ferreira know how to drink coffee with attorneys but is clueless about the law and has no tact to deal with clients. Your private bankers just want to recruit new clients but have no idea about customer service.<br> I was told my bond will register today and at the last minute fnb comes up with tons of requirements, stopping the registration today.<br> I am going to the media and will be bringing a high court application against you for damages on Tuesday, which will cost no money to bring but will cost you the bank money already when you are dire straits and shutting down branches.<br> Pathetic leadership ....
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891269.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891269.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
