1 reviews | Active since Nov 2016

11 Feb 2020, 16:09

Don't Make a payment mistake with FNB

You want to Charge your Clients over R300.00 for a payment reversel! That is disgusting, taking peoples money for making a mistake! I cannot believe it. It is tough enough to make a living in this country and now to be ********** by my own bank, I cannot believe it! I am not saying don't charge but over R300.00 is ridiculous! I made a R500.00 payment into a closed account, and instead of the money bouncing back into my account, I must pay over R300.00! Not acceptable FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Feb 2020, 16:23
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

 Hello Peter Complaints Team 

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