YR
Yolanda R
1 reviews | Active since Sept 2017
06 May 2019, 17:27
Don't Insure with FNB
I have a device insured by FNB. To report a problem with the phone seems to be impossible. I have now dialed 5 different numbers given to me by fnb agents and I still haven't been able to report my phone.The online FNB chat is also completely useless. I do not recommend FNB as an insurance provider as their service is pathetic. You will pay for a service but fnb won't provide it.
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 May 2019, 09:28Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 May 2019, 09:28
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***