DONT HOLD YOUR BREATH

Item: FNB (First National Bank)
Rating: 2
Author: RAY L

Don't hold your breath waiting for F N B to phone you back. Contacted them on 16th Feb and told a consultant would phone me back within 2 working days STILL WAITING. SHAME MAYBE THEIR PHONE IS OUT OF ORDER OR HAS A BROKEN FINGER AND CANT DIAL. Will contact their competitors and see if they want my business cause obviously F N B don't want it.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

26 Feb 2016, 13:15

Hello RayLaing,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 876945.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply26 Feb 2016, 13:15

Official