Don't help the client
Good day
This is basically the worst service provider. Their slogan 'How can we help you'... Ya right. 'Van die wal in die sloot'
The transaction was supposed to be a R200 per month. (this was done on a machine) And then the whole amount was deducted. When I asked for them to help me. The response, you used your pin. Not our problem. This after I have sent them the slip. Stating the whole amout and the terms of the payment.
I really thought that they would help me. But thats not the case.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)