rR
regardtnel R

1 reviews | Active since Apr 2017

05 Sept 2018, 14:57

Dont get fooled by all their addons. Its ****.

So as private client you would expect to get better service. After twice contacting my private team of bankers via the website and getting an email that they will be right with me. Still nothing. Its now almost two weeks. Private team of bankers my ass.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2018, 15:07
Official

Good Day Mr Marius Nel ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

rR
regardtnel R's update14 May 2019, 15:33
Reviewer Update
And months later still not even a word...