Don't get FNB Premier, waste of money! *********** "bankers"

Just here to say that FNB is a ******* bank, they make you pay for services they don't provide. Stay away from Premier banking, cause they say the bankers help you but they don't. They bankers always say "hello! and then when you state your issues, they either pass you to the next banker or say "We are disconnecting the chat because we've received no response from you". When I had sent 5 messages were asking for a response, I get told I wasn't responding. They also NEVER call you after a complaint, so whether you complain on Hello Peter or not, they don't care. And the one time they called, it was a generic "we'll do better and I'm sorry you went through that" such a bad bank. I will continue to complain until I feel they take me seriously. Unfortunately I cannot change banks cause of other reasons, so until then, I will be on Hello Peter monthly.

They solve nothing, how do I have an FNB account, app and they tell me they don't know what to do. If FNB can't help an FNB client, am I meant to go to ABSA to ask about my FNB card? Imagine a bank saying "we don't know, try tomorrow and see what happens" sooooo unprofessional!

I hope these review drop their average so people can see how ******* they are...

What a circus!