TK
Theunis K
1 reviews | Active since Sept 2023
05 Sept 2023, 12:49
Don't expect to be helped at the call center
Good day I just want to wright a review on FNB call center. So I phoned FNB to try and sort out some of my finance issues, been trying to get hold of a person how actually work with loans and the hole time I am been putting throe to the next person and no one is resolving my issue, the hole time I must put money on my phone to call them, and you just keep going to the next person, and the next person, and the next person.
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Replies (1)TK
Theunis K's updateReviewer Update
06 Sept 2023, 08:40Good Day I understand that I am writing a review again about FNB, they contacted me yesterday telling me that THEY will resolve the issue but here I am again, phoning THEM regarding my issue with them that THEY have created, by supplying Capitec the wrong account number to settle a account of mine, now they are telling me its going to take 7-14 working days, this is not acceptable, I'm thinking of closing my FNB account because this is unacceptable!!!
TK
Theunis K's update06 Sept 2023, 08:40
Reviewer Update
Good Day I understand that I am writing a review again about FNB, they contacted me yesterday telling me that THEY will resolve the issue but here I am again, phoning THEM regarding my issue with them that THEY have created, by supplying Capitec the wrong account number to settle a account of mine, now they are telling me its going to take 7-14 working days, this is not acceptable, I'm thinking of closing my FNB account because this is unacceptable!!!