HS
Heili S

1 reviews | Active since Jan 2018

12 Jan 2018, 08:46

Don't except housewife's allowance for credit card application

Hi there, i have app**** for a savings and credit card at FNB. Customers Service assured me that there is no problem..my credit rating was great. Ive received savings account card, and when I enquire about credit card.. service advisor, advised me that FNB don't accept allowance as a form of salary. ..it's a R9000 PER WEEK payment, which add up to R45000 per month..must I go the ******* way and produce a piece of paper, a so called payslip. It's a a guaranteed payment, just as good as having a permanent job..I see it as **************, being a housewife. Please can you advise. Thank you very much. Heili Stegmann ********** 263

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2018, 09:48
Official

Hello heili-stegmann ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team