Don't ever trust FNB they will make you lose money.

I registered a company through FNB on their website. I paid the amount to have the registration done a week ago. Today I call to follow up and they have no record of my application and no record of my payment which I did per card on the website.

I have escalated the matter to the RD Jacobs email someone called me promising to sort out my problem it is not sorted. No one gets back to you and I also sent them proof that I paid with my card from my bank statement. The only excuse I keep on getting is that the system is down which is not my problem.

I will rather go to one of the other banks and also move my personal accounts as FNB is now resulting in me losing income. To each and very person I have spoken to today all have a no care attitude and does not get back to you.

So FNB are you going to sort out my problem or will you refund my money so that I can go to another bank that wiull actually be interested to help.