Dont ever go with FNB connect ( the most unhelpful provider in south africa)

I have been a client of FNB since I was 7 years old and I must say that my experience with FNB connect has completely ruined my relationship with his bank.

I have been have sim issues since November last year and it still has not been resolved, each time they say I need to do a sim swap and I have paid this multiple times. I have been asking for a manager to reach to explain why I can't transfer my ncontract from my dads name to mine so I can get a new sim. But I am to date not received one call, email in this regard perhaps it's because I can't connect to your network so you can't call me nor do you have any one trained in fnb connect at your branches.

It has become obvious that you don't want my business so tomorrow I will start the process of moving to a different bank.